Shipping policy

Shipping Policy

Last updated: 18/02/2026

Thank you for shopping with us. Please review the information below regarding how and when your order will be processed and delivered.

Order Processing Time

All orders are processed after successful payment confirmation. Due to the nature of our watch production, quality control, and logistics processes, orders typically require up to 30 calendar days from the date of purchase to be prepared and shipped.

This timeframe includes:

Order verification
Watch assembly and/or quality inspection
Secure packaging
Dispatch to the shipping carrier

Please note that processing times are estimates and may vary slightly depending on order volume, holidays, or unforeseen operational delays.

Shipping Time & Delivery Estimates

Once your order has been shipped, delivery times will vary depending on your location and the shipping method selected at checkout.

Estimated delivery timelines:

Order processing: up to 30 calendar days
Transit time: varies by destination and carrier (typically 5–15 business days after dispatch)

Please note that these delivery estimates are not guaranteed and may be affected by customs procedures, carrier delays, or international shipping regulations.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information (where available). Tracking updates may take 24–72 hours to appear in the carrier’s system.

International Shipping & Customs

We ship internationally. Customers are responsible for any customs duties, import taxes, or additional fees imposed by their local authorities. These charges are not included in the product price or shipping cost and are beyond our control.

Delays

While we make every effort to meet the stated timelines, delays may occasionally occur due to:

Customs clearance processes
Carrier disruptions
High demand periods
Force majeure events

We appreciate your patience and understanding in such cases.

Incorrect Address & Failed Deliveries

Please ensure that your shipping address is accurate and complete at checkout. We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete address information provided by the customer.